Check images must meet specific quality standards to be accepted for processing. If you receive an “Image Quality Error”, click on “IQ Errors” to see the exact issue detected.
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Common causes include:

• The check image size is too large or too small.
• The front and back images are not the same size.
• The image is too light, too dark, or blurry.
• The image contains excess background noise or shadows.
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For the best results, we recommend depositing checks through the JHCU Mobile App rather than uploading images from a desktop scanner.

Log in to Online Banking on your computer, and navigate to the DeposZip menu.
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1. Click the "Start Check Deposit" button.  
2. Select the folder icon in the upper-right corner of the screen
3. Click on the PDF icon to the right of the deposit to view the deposit details, check images, and download.

Deposits can be scanned into Savings, Checking, and Money Market accounts.

No. The following checks cannot be scanned for deposits:
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• Savings Bonds
• Foreign Checks
• Checks marked with “non-negotiable”
• Incomplete checks
• Post-dated checks
• Altered checks
• Lottery or prize-winning checks
• Previously deposited checks