FAQs

Membership

Questions

Have questions? We have answers. Find quick answers to common questions about our accounts and services.

Decoration

How is a credit union different from a bank?

Credit unions are member-owned. Unlike banks, where profits go to outside shareholders, credit unions are owned by the people who use them. When you deposit just $1 with us, you become a part-owner of the organization. Your account works just like a traditional bank account, but with one key difference: the benefits come back to you in the form of better rates, lower fees, and a stronger community connection.

What documents do I need to open my account?

Please have the following documents handy:

  1. Your Social Security or tax ID number
  2. Your government-issued ID (i.e. State-issued driver’s license/ID or US passport in English.)
  3. Proof of your current physical address may be required if the address on your government-issued ID is not current (i.e. Change of address card from the MVA [Maryland only], voter registration card, valid vehicle registration, recent utility bill*, valid (non-expired) lease agreement/addendum/renewal (to include tenant name(s), address, current lease period, signed by tenant(s) & landlord), recent mortgage statement, recent homeowner's/renter's/car insurance statement*, any piece of mail from another financial institution or government agency sent to the applicant's current address post-marked date within the past 30 days.

*Recent is defined as within the past 30 days

If you wish to apply for a loan, we may require proof of income, but let’s get your new JHCU account opened first.

Do I have to join online?

No, you may visit any of our branch locations or send an email to answers@jhcu.org

Who can join JHCU?

JHCU membership is open to employees, students, alumni and retirees (and their families) of most Johns Hopkins institutions and other affiliated groups. Check our full list of membership eligibility if you have any questions.